Akala Giselle – Luxury hair for the Spotlight!
Hair Details
What type of hair is my 613 wig?
Our wigs are made from 100% raw human hair sourced from a single donor, chosen for its premium quality and natural integrity. The hair is lightly processed to achieve the signature 613 blonde shade with a soft, natural pattern, giving you a luminous, red-carpet-ready look.
How long will my wig last?
With proper care, your wig can maintain its beauty for 2-3 years or longer. Longevity depends on styling, washing, and maintenance practices.
Can I color my wig?
Yes. Our wigs are made from 100% raw human hair, making them ideal for coloring, bleaching, or watercoloring. Always perform a strand test and use professional-grade products to protect hair integrity.
Can I use heat styling tools?
Absolutely. You can curl, straighten, or style your wig. Always use a heat protectant and keep temperatures below 350°F to preserve softness and shine.
Do I need to tone my blonde hair?
Yes! To maintain the perfect icy or platinum 613 blonde, we recommend using a purple shampoo or conditioner once or twice a week. This neutralizes brassiness and keeps your blonde luminous.
Additional FAQs
Can I swim or shower with my wig?
We recommend removing your wig before swimming or showering. Chlorine, saltwater, and hard water can affect longevity and color.
How should I store my wig?
Keep your wig on a wig stand or mannequin head or satin storage bag when not in use to maintain shape and prevent tangling.
Can I wear my wig daily?
Yes! Our wigs are designed for everyday luxury wear, maintaining softness, shine, and style with proper care.
Pre-Orders
Q: What does pre-order mean?
A pre-order means your wig is being made just for you. We don’t keep this item in stock—it’s crafted fresh when you order.
Q: How long does it take to receive my pre-order?
Please allow up to 10 business days for processing. Once completed, your order ships immediately with free delivery.
Q: Do I have to pay up front?
Yes. Full payment is required at checkout to secure your pre-order and begin production.
Q: Can I cancel or change my pre-order?
Because pre-orders are custom-processed, all sales are final. We recommend reviewing your order carefully before confirming.
Q: Will my wig look exactly like the photos?
Yes! Every pre-order is made with authentic raw hair and processed to match the exact length, density, and lace specifications listed in the product description.
Care & Maintenance
Washing:
- Use a sulfate-free conditioner weekly to avoid buildup.
- Shampoo only when necessary.
- Gently detangle from roots to ends using fingers or a wide-tooth comb.
Drying:
- Air-drying is preferred to maintain natural texture.
- If using a blow dryer, use the cool setting.
Moisturizing & Styling:
- Mist hair lightly with a leave-in conditioner and water mixture.
- Apply a small amount of premium hair oil for shine and softness.
- Use a weave brush or wide-tooth comb, starting from ends and working upward.
Nighttime Protection:
- Wrap hair in a silk scarf or bonnet nightly to lock in moisture and prevent tangling, frizz, and shedding.
- Use an edge melting balm to maintain baby hairs and lace integrity.
General Styling Tips:
- Avoid excessive heat and chemical treatments.
- For extra volume or fullness, gently tease the roots or layer your styling products.
- Consult a professional stylist if you wish to cut or heavily alter your wig.
Shipping & Returns
Processing Time:
- Every wig is custom-made to order. Please allow a minimum of 10 business days for creation.
- After final quality inspection, wigs are shipped express, insured, and signature-required.
Delivery Time:
- Once shipped, most orders arrive within 1–3 business days, depending on location.
- We do not ship to P.O. Boxes.
Cancellations & Returns:
- All wigs are custom and final sale. Orders cannot be canceled once placed.
- If you receive a defective or incorrect wig, contact us within 48 hours of receipt, before styling, installing, or altering the hair.
Lost or Stolen Packages:
- All shipments are insured and require a signature. Responsibility transfers to the customer once the carrier marks the package as delivered.