Akala Giselle – Luxury hair for the Spotlight!
Hair Details
What type of hair is my 613 wig?
Our wigs are made from 100% raw human hair sourced from a single donor, chosen for its premium quality and natural integrity. The hair is lightly processed to achieve the signature 613 blonde shade with a soft, natural pattern, giving you a luminous, red-carpet-ready look.
How long will my wig last?
With proper care, your wig can maintain its beauty for 12–24 months or longer. Longevity depends on styling, washing, and maintenance practices.
Can I color my wig?
Yes. Our wigs are made from 100% raw human hair, making them ideal for coloring, bleaching, or watercoloring. Always perform a strand test and use professional-grade products to protect hair integrity.
Can I use heat styling tools?
Absolutely. You can curl, straighten, or style your wig. Always use a heat protectant and keep temperatures below 350°F to preserve softness and shine.
Do I need to tone my blonde hair?
Yes! To maintain the perfect icy or platinum 613 blonde, we recommend using a purple shampoo or conditioner once or twice a week. This neutralizes brassiness and keeps your blonde luminous.
Additional FAQs
Can I swim or shower with my wig?
We recommend removing your wig before swimming or showering. Chlorine, saltwater, and hard water can affect longevity and color.
How should I store my wig?
Keep your wig on a wig stand or mannequin head or satin storage bag when not in use to maintain shape and prevent tangling.
Can I wear my wig daily?
Yes! Our wigs are designed for everyday luxury wear, maintaining softness, shine, and style with proper care.
Pre-Orders
Q: What does pre-order mean?
A pre-order means your wig is being made just for you. We don’t keep this item in stock—it’s crafted fresh when you order.
Q: How long does it take to receive my pre-order?
Please allow up to 10 business days for processing. Once completed, your order ships immediately with free delivery.
Q: Do I have to pay up front?
Yes. Full payment is required at checkout to secure your pre-order and begin production.
Q: Can I cancel or change my pre-order?
Because pre-orders are custom-processed, all sales are final. We recommend reviewing your order carefully before confirming.
Q: Will my wig look exactly like the photos?
Yes! Every pre-order is made with authentic raw hair and processed to match the exact length, density, and lace specifications listed in the product description.
Care & Maintenance
Washing:
- Use a sulfate-free conditioner weekly to avoid buildup.
- Shampoo only when necessary.
- Gently detangle from roots to ends using fingers or a wide-tooth comb.
Drying:
- Air-drying is preferred to maintain natural texture.
- If using a blow dryer, use the cool setting.
Moisturizing & Styling:
- Mist hair lightly with a leave-in conditioner and water mixture.
- Apply a small amount of premium hair oil for shine and softness.
- Use a weave brush or wide-tooth comb, starting from ends and working upward.
Nighttime Protection:
- Wrap hair in a silk scarf or bonnet nightly to lock in moisture and prevent tangling, frizz, and shedding.
- Use an edge melting balm to maintain baby hairs and lace integrity.
General Styling Tips:
- Avoid excessive heat and chemical treatments.
- For extra volume or fullness, gently tease the roots or layer your styling products.
- Consult a professional stylist if you wish to cut or heavily alter your wig.
Shipping & Returns
Processing Time:
- Every wig is custom-made to order. Please allow a minimum of 10 business days for creation.
- After final quality inspection, wigs are shipped express, insured, and signature-required.
Delivery Time:
- Once shipped, most orders arrive within 1–3 business days, depending on location.
- We do not ship to P.O. Boxes.
Cancellations & Returns:
- All wigs are custom and final sale. Orders cannot be canceled once placed.
- If you receive a defective or incorrect wig, contact us within 48 hours of receipt, before styling, installing, or altering the hair.
Lost or Stolen Packages:
- All shipments are insured and require a signature. Responsibility transfers to the customer once the carrier marks the package as delivered.